PRODUCTS
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Unicorn Systems a.s.
info@unicornsystems.eu
Tel.: (+420) 221 400 111
Fax: (+420) 221 400 114
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Products
We provide comprehensive services and solutions including the processes of system integration, custom development, operation and first line and second line support. We also assure the supply of complete ICT infrastructure.
After many years of operation in various fields of business we have extensive knowledge of specific business processes. We deliver training and consultancy outside information and communication technologies as well. We work with business services of the clients, helping them to define their assignment and we build a communication bridge between business and IT.
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Consulting – We help our clients set up business processes and ICT environment, ICT solutions that optimally support the business plans.
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Integration – We create the communication bridge between business and IT. We provide solutions to business requests and integration of systems developed in ICT and the environment of the client.
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Building Up – We design and implement large-scale information systems that meet the business requirements of the client and give the necessary support in their business.
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Operation – We secure operation of information systems and the necessary supervision and management of ICT infrastructure, we ensure the availability of ICT functionality for users.
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First Line Support – We provide effective and immediate assistance to users of information systems with solutions to known issues including the provision of alternatives, and ensure communication with the second line support in dealing with unfamiliar problems.
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Second Line Support – We guarantee, with SLA, solutions to problems arising from the use of an information system which due to their difficulty are not addressed in the first line support, provide support to deal with new and non-standard operational tasks.
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Infrastructure – We provide a comprehensive supply network and communication infrastructure, and computer security, HW and SW components and tools including their introduction into routine operation.
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Education – We provide standardized catalog training, we create custom courses and implement long-term targeted training programs.
Technology
One of the prerequisites for successful implementation of information systems is the use of stable and proven ICT technologies. When designing a solution, Unicorn Systems selects the most appropriate technology based on long experience and cooperation with global leaders in ICT technologies: Microsoft, Oracle, HP, IBM and others.
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Applications – Unicorn Universe, Microsoft Dynamics, Oracle Applications
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Frameworks – Microsoft SharePoint, IBM WebSphere, Oracle Middleware, Lombardi TeamWorks
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Development Platforms – Java, .NET, C/C++
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Databases – Oracle, Microsoft SQL Server, IBM DB/2
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Infrastructure Software – HP, IBM, Symantec, Microsoft
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Operating Systems – Windows, Linux, UNIX
Delivery System
Products and services of Unicorn Systems exactly match customer requirements. Their implementation is one of the three basic forms of delivery.
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Team-leasing – Delivery of a fully assembled team of ICT professionals with a guarantee of the required knowledge, capacity and ability to work in an environment and according to client's standards.
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Solution Delivery – Delivery of a comprehensive solution implemented in the defined quality, scope, time and at a fixed price, where we assume all risks of software development; all the while providing the required synergy for the client.
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Software (Solution) as a Service – The customer buys information and communication technologies to support their business processes as a service, where the main parameter is the SLA (Service Level Agreement). Thus, all without direct investment in infrastructure, development, operation, service and support.
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